Realisation of Music Teacher's Complaint Act with Gender Perspective in Solo Song WhatsApp Group
DOI:
https://doi.org/10.51278/aj.v6i3.1327Keywords:
Complaint Speech Act, Gender, Music Teachers, WhatsApp GroupAbstract
This qualitative study applies a pragmatic approach that investigates the complaining speech act (CSA) used by male and female music teachers based on the substansion of the Solo Song Competition in WhatsApp Group. Data were collected from the utterances of 13 participants using note-taking. The results indicated several findings. First, male music teachers have the highest preference for using the expression of disapproval with annoyance in the substance of after TM. In contrast, female music teachers have the highest preference for using the hint and the blame with explicit blame for person in the substance of before TM. The reason is not only about a high pressure from the school, parents, and students regarding the competitions, but also about dissatisfaction, dislike, and worry with a situation that is perceived as unfair, unprofessional, or harmful. Third, based on the comparison of the result of this study and previous researches reveals that gender influenced the choice of CSA usage. The results revealed that most of the complaints were related to issues regarding the competition regulations after TM. The competition regulations that were highly complained by both male and female music teachers were the inappropriate music instruments for men and women. The results also indicated that most of the complaints were addressed to the coordinator of the competition committee. The complaints submitted were a result of the untrustworthiness of male and female music teachers to the competition committee
References
Aini, N., Djatmika, D., Sumarlam, S., & Kristina, D. (2023). Hedge Markers: A Study of Politeness and Gender in Media Interaction. International Journal of Society, Culture & Language, 11(3), 226–241. https://doi.org/http://dx.doi.org/10.22034/ijscl.2023.2002556.3035
Austin, J. L. (1962). How to do things with words. New York: Oxford University Press.
Bendib, B. (2022). Investigating the Realization of the Speech Acts of Complimenting and Complaining The Case of English Language Master Students at Larbi Tebessi University , Tebessa , and a Group of English Native Speakers Candidates : Board of Examiners President : Dr . Algeria.
Boxer, D. (1993). Social distance and speech behavior: The case of indirect complaints. Journal of Pragmatics, 19(2), 103–125. https://doi.org/https://doi.org/10.1016/0378-2166(93)9 0084-3
Brown, P., & Levinson, S. C. (1987). Politeness: Some Universals in Language Usage (Vol. 42). New York: Cambridge University Press. https://doi.org/10.1515/stuf-1989-0124
Chun, W. J. (2013). Gender-based differences in Hakka complaint realization. Biblid, 31(4), 279–318.
Citra, surya. (2018). 5 Alasan Kenapa Orang Indonesia, Mungkin Juga Seluruh Dunia Jatuh Cinta Pada WhatsApp di Banding Media Chat Lainnya. Hipwee, 1–3. Retrieved from https://www.hipwee.com/opini/5-alasan-kenapa-orang-indonesia-mungkin-juga-seluruh-dunia-jatuh-cinta-pada-whatsapp-di-banding-media-chat-lainnya/
De Leon, K. D., & Parina, J. C. M. (2016). A study of Filipino complaints in English and Tagalog. Language. Linguistics, Literature, 14(1), 63–81. https://doi.org/https:// doi.org/10.24167/celt.v14i1.57
Decock, S., & Depraetere, I. (2018). (In)directness and complaints: A reassessment. Journal of Pragmatics, 132, 33–46. https://doi.org/10.1016/j.pragma.2018.04.010
Dynel, M. (2013). Developments in Linguistic Humour Theory. In Developments in Linguistic Humour Theory (Vol. 4, pp. 91–94). Amsterdam: John Benjamins. https://doi.org/10.1177/1748895811401979
Fraser, B. (1990). Perspectives on politeness. Journal of Pragmatics, 14(2), 219–236. https://doi.org/10.1016/0378-2166(90)90081-N
Hassouneh, I., & Zibin, A. (2021). Analysis of complaining strategies on services offered to Facebook users on Zain Jordan. Journal of Language and Linguistic Studies, 17(2), 1141–1159. https://doi.org/10.17263/jlls.904138
Kaderiyah, L., Sasongko, S. D., & Agan, S. (2022). Tindak Tutur Ilokusi pada Percakapan Whatsapp Mahasiswa PBSI Angkatan 2018 UNP Kediri. Semdikjar (Seminar Nasional Pendidikan Dan Pembelajaran) 5, 203–211. Kediri: UNP PGRI Kediri. Retrieved from https://proceeding.unpkediri.ac.id/index.php/semdikjar/article/view/1934
Kakolaki, L. N., & Shahrokhi, M. (2016). Gender Differences in Complaint Strategies among Iranian Upper Intermediate EFL Students. Studies in English Language Teaching, 4(1), 1. https://doi.org/10.22158/selt.v4n1p1
Karim, S. A. (2017). Analysis On Cooperative Principle And Politeness Principle In Guest Complaining At X Hotel In Kuta-Bali. RETORIKA: Jurnal Ilmu Bahasa, 2(2), 394. https://doi.org/10.22225/jr.2.2.68.394-408
Kreishan, L. (2018). Politeness and Speech acts of Refusal and Complaint among Jordanian Undergraduate Students. International Journal of Applied Linguistics and English Literature, 7(4), 68. https://doi.org/10.7575/aiac.ijalel.v.7n.4p.68
Lailiyah, N., Djatmika, D., Santosa, R., & Sumarlam, S. (2023). Realizing Complaining Speech Acts of Covid-19 Survivors with a Gender and Education Perspective. International Journal of Society, Culture and Language, 11(1), 171–188. https://doi.org/10.22034/ijscl.2023.1986798.2905
Olshtain, E., & Weinbach, L. (1993). Interlanguage pragmatics: Interlanguage features on the speech act of complaining. In The Routledge Handbook of Pragmatics (In G. Kasp). New York: Oxford University Press. https://doi.org/10.4324/9781315668925-14
Haratua, C. S., Komalasari, E., Muhsin, A., & Adril, I. (2024). Pengaruh Motivasi dan Lingkungan Kerja terhadap Kinerja Guru di Sekolah Menengah Kejuruan Kabupaten Bogor. Attractive: Innovative Education Journal, 6(3), 249-259. https://doi.org/10.51278/aj.v6i3.1543
Preotiuc-Pietro, D., Gaman, M., & Aletras, N. (2020). Automatically identifying complaints in social media. ACL 2019 - 57th Annual Meeting of the Association for Computational Linguistics, Proceedings of the Conference, (C), 5008–5019. https://doi.org/10.18653/v1/p19-1495
Rahayu, S., & Amri, Y. K. (2023). Analysis of Illocutionary Speech Acts on “Whatshapp” Social Media. LingLit Journal Scientific Journal for Linguistics and Literature, 4(1), 40–48. https://doi.org/10.33258/linglit.v4i1.859
Rashidi, N. M. Al. (2017). An Interlanguage Pragmatic Study of Saudis’ Complaints. Studies in Literature and Language, 15(2), 11–19. https://doi.org/10.3968/9835
Rizqi, M., Faujianor, A., & Yuliani, H. (2024). Validitas Pengembangan Media Pembelajaran Bagan dan Audio pada Materi Wudhu. Attractive : Innovative Education Journal, 6(3), 414–422. https://doi.org/10.51278/AJ.V6I3.1702
Santosa, R. (2021). Metodologi Penelitian Linguistik/ Pragmatik. Prosiding Prasasti, 0(0), 21–32. Retrieved from https://jurnal.uns.ac.id/prosidingprasasti/article/view/432
Searle, J. R. (1975). A taxonomy of illocutionary acts. In Expression and Meaning. Oxford: Blackwell. https://doi.org/10.1017/cbo9780511609213.003
Searle, J. R., & Vanderveken, D. (1989). Foundations of Illocutionary Logic. International Studies in Philosophy, Vol. 21, pp. 148–149. New York: Cambridge University Press. https://doi.org/10.5840/intstudphil198921355
Tanck, S. (2002). Speech Act sets of refusal and complaint: A comparison of native and non-native English speakers‟ production. TESL, 30(1), 1–30. https://doi.org/https://doi.org/10.17606/ M6XQ04
Thongtong, T., & Srioutai, J. (2019). Gender and questions as complaints: An interlanguage pragmatic study. Language Education and Acquisition Research Network Journal, 12(2), 122–140.
Trisnani. (2017). Pemanfaatan Whatsapp Sebagai Media Komunikasi Dan Kepuasan Dalam Penyampaian Pesan Dikalangan Tokoh Masyarakat. Jurnal Komunikasi Media Dan Informatika, 6(3), 1–12. https://doi.org/https://doi.org/10.31504/komunika.v6i3.1227
Trosborg, A. (1995). Interlanguage pragmatics. Requests, complaints and apologies. Berlin: Mouton de Gruyter. https://doi.org/http://dx.doi.org/10.1515/9783110885286
Vladimirou, D., House, J., & Kádár, D. Z. (2021). Aggressive complaining on Social Media: The case of #MuckyMerton. Journal of Pragmatics, 177, 51–64. https://doi.org/10.1016/j.pragma.2021.01.017
Wijayanti, F. I., Djatmika, Sumarlam, & Sawardi, F. X. (2022). Portraying Leader Characters through Speech Acts and Politeness Strategies in Job Interview: A Gender Perspective. International Journal of Society, Culture and Language, 10(1), 41–57. https://doi.org/10.22034/ijscl.2022.549337.2549
Wulan, N. S., Putri, H. E., Rahayu, P., Suwangsih, E., Ruswan, A., Mulyani, S., Wahyudin, D., & Fajrussalam, H. (2023). Pelatihan Pembelajaran Berbasis 21st Century Skills di Sekolah Indonesia Johor Bahru Malaysia. Bulletin of Community Engagement, 3(2), 97–108. https://doi.org/10.51278/BCE.V3I2.583
Yang, Y. (2023). A Study of Complaint Sequences on WeChat: a Chinese Instant Messaging Application. Canada.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Nurul Aini, Eny Maulita Purnama Sari, Ahmad Efendi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
